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Returns, Shipping & Exchange Policy.

Returns, Shipping & Exchange Policy.


You may return unopened, undamaged, unused items in the original packaging within 30 days of delivery for a full refund. (All returns and exchanges are subject to inspection) If the item is found to be damaged or worn, we will not issue a refund or exchange. We will pay for the shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

We charge a restocking fee of $7.00

Returns are simple. Just follow the steps below:

1. Box up your items with the original packaging if possible. Be sure to remove any existing labels from the packaging.

2. Take the package to one of the shipping carrier's locations, then send to EMPOWER YOUR CHANGE® 7206 Avenue M. 1FL. Brooklyn, NY. 11234

3. Pay for shipping.

Refunds (if applicable)

There are certain situations where only partial refunds are granted (if applicable)
* Any item not in its original condition/damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery.

When the return is received and inspected, we'll send you an email to notify you if we approved or denied the refund request.

If the refund is approved, a credit will automatically apply to your credit card or original method of payment, within 15 business days.

Sale items (if applicable)

Regular-priced and sales items are returnable.

Exchanges (if applicable)

We only replace items if it's defective or exchanging for a similar product. Send us an email at support@bluecrownclub.net and send your item to EMPOWER YOUR CHANGE ® 7206 Avenue M, 1FL Brooklyn. New York 11234. US

Gifts

If the item were marked as a gift when purchased and shipped directly to you, you'd receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mail to you.

Shipping Policy & Customs Fees

We can ship to virtually any address in the world. Note that there are restrictions on products; some products cannot be ship to international destinations.

For international consignee Blue Crown Club LLC and EMPOWER YOUR CHANGE® LLC. Are not responsible for any charges that may occur when the shipment reaches your country customs office. You're responsible for paying all fees that may arise with customs. We use shipping carriers UPS & DHL

You will be responsible for paying the shipping costs for returning an item or not accepting delivery. Shipping costs are non-refundable. If you receive a refund, we will deduct the shipping cost from your refund.

Depending on where you live, the time it may take for your exchanged item to reach you may vary.

If you are shipping an item over $40.00 USD you should consider using a tracking shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the checkout page with an email confirmation.

Please note that the shipping rates for items we sell are weight-based, to reflect the policies of the shipping companies, all packages will be rounded up to the next pound.

Return, Shipping & Exchange information:
EMPOWER YOUR CHANGE®
7206 Avenue M. 1FL. Brooklyn, New York. 11234
Email: Support@bluecrownclub.net

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