20% off all products Minimum purchase of 2 items

Returns, Shipping & Exchange Policy.

Returns, Shipping & Exchange Policy.


You may return unopened, undamaged, unused items in the original packaging within 60 days of delivery for a full refund. (All returns and exchanges are subject to inspection) If the item is found to be damaged or worn, we will issue a partial refund or exchange. We will pay for the shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

We charge a restocking fee of 16% of the item cost.

Returns are simple. Just follow the steps below:

1. Box up your items with the original packaging if possible. Be sure to remove any existing labels from the packaging.

2. Take the package to one of the shipping carrier's locations, then send to EMPOWER YOUR CHANGE® 7206 Avenue M. 1FL. Brooklyn, NY. 11234

3. Pay for shipping.

Refunds (if applicable)

There are certain situations where only partial refunds are granted (if applicable)
* Any item not in its original condition/damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 60 days after delivery.

When the return is received and inspected, we'll send you an email to notify you if we approved or denied the refund request.

If the refund is approved, a credit will automatically apply to your credit card or original method of payment, within 15 business days.

Sale items (if applicable)

Regular-priced and sales items are returnable.

Exchanges (if applicable)

We only replace items if it's defective or exchanging for a similar product. Send us an email at support@empoweryourchange.net and send your item to EMPOWER YOUR CHANGE ® 7206 Avenue M, 1FL Brooklyn. New York 11234. US

Gifts

If the item were marked as a gift when purchased and shipped directly to you, you'd receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mail to you.

To receive the discount:

  1. Click the button to purchase this item.
  2. The amount of the savings is reflected on the final order checkout page.
  3. If you cancel your order or you do not otherwise meet the terms and conditions listed below, the promotion will not be valid, and the discount will be removed from the order.
  4. If you return any item participating in the promotion, the discount previously applied to the order will be subtracted from the return credit.

Terms and Conditions:

  • Promotional offer valid for a limited time only. Items placed in Shopping Cart overnight may not be eligible for promotion at time of checkout.
  • Promotion applies only to qualifying items displaying the offer message on their product information pages. Items that do not display the offer message do not qualify, regardless of the nature of the item.
  • Applies only to products sold by the merchant indicated in the promotional offer message. Does not apply to items sold by other merchants.
  • Does not apply to any products purchased on any other website operated by the merchant.
  • Applies only when all qualifying and benefit products in the promotion are purchased in one order.
  • Applies only to complete orders shipping to a single address that meet all other promotional requirements.
  • Offer good while supplies last.
  • No substitutions or rain checks.
  • Offer must be redeemed through the Shopping Cart. Does not apply to orders placed with 1-Click.
  • Shipping and handling charges apply to all products.
  • Offer may not be combined with other offers.
  • Void where prohibited.

warranty

EMPOWER YOUR CHANGE® warranty covers manufacturer's defects, including material and workmanship, for six months from the date-of-purchase. 

Shipping Policy & Customs Fees


We can ship to virtually any address in the world. Note that there are restrictions on products; some products cannot be ship to international destinations.

For international consignee Blue Crown Club LLC and EMPOWER YOUR CHANGE® LLC. Are not responsible for any charges that may occur when the shipment reaches your country customs office. You're responsible for paying all fees that may arise with customs. We use shipping carriers UPS & DHL

You will be responsible for paying the shipping costs for returning an item or not accepting delivery. Shipping costs are non-refundable. If you receive a refund, we will deduct the shipping cost from your refund.

Depending on where you live, the time it may take for your exchanged item to reach you may vary.

If you are shipping an item over $40.00 USD you should consider using a tracking shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the checkout page with an email confirmation.

Please note that the shipping rates for items we sell are weight-based, to reflect the policies of the shipping companies, all packages will be rounded up to the next pound.

warranty

EMPOWER YOUR CHANGE® warranty covers manufacturer's defects, including material and workmanship, for six months from the date-of-purchase. 

Return, Shipping & Exchange information:
EMPOWER YOUR CHANGE®
7206 Avenue M. 1FL. Brooklyn, New York. 11234
Email: support@empoweryourchange.net

CUSTOMER SERVICE POLICY AND VALUES STATEMENT

The EMPOWER YOUR CHANGE® strives for excellence and professionalism in providing customer service, both inside and outside the organization, within the limits of available, well-managed resources.

To accomplish this mission, we agree upon these values:
Anticipating the needs of our customers and planning accordingly
Greeting our customers promptly, cheerfully and respectfully
Listening carefully and giving full consideration to the requests and concerns of our customers
Communicating honestly, courteously and knowledgeably
Providing follow-through for our customers promptly, responsibly and efficiently
Serving with pride, commitment, and with high ethical standards
Respecting the individual and encouraging participation
Policy Statement

It is EMPOWER YOUR CHANGE® policy and responsibility to provide excellent service to the public. Customer feedback helps us measure whether our services are meeting public needs and expectations. It also helps us identify problems that need to be solved. High-quality customer service depends on customer feedback. While praise is always welcome, constructive criticism is truly helpful in the long run.

This policy aims to establish uniform standards and procedures for responding to customer feedback, thus making sure those responses are timely and that issues do not “fall through the cracks.” The policy strives to treat every interaction with the public to produce a satisfied customer or at least one who feels that he or she was listened to and taken seriously, even if it was not possible to meet his or her request. Customer feedback comes to EMPOWER YOUR CHANGE® in many ways. This policy outlines a procedure for responding to complaints, requests for service and questions that come to EMPOWER YOUR CHANGE® Office through a customer visit, call, letter, or email. Departments are expected to use similar standards and procedures for the complaints, requests and questions through all sales channels.